Key Features of Our
VoIP Phone Systems

Connector for full PBX functionality within the Microsoft Teams interface.

Real-World Example: When a team member is working remotely, they can place and receive business calls directly in Teams - no extra app or device needed.

Integrate your LineOne telephone system with your CRM or business systems and provide significant productivity gains to your organization.

Real-World Example: When a customer calls, their contact record and call history automatically pop up in your CRM—saving time and giving your team instant context to personalize every conversation.

Make and receive calls from your extension directly on your IOS or Android device.

Real-World Example: When a manager steps out of the office, incoming calls to their desk line ring through the mobile app, ensuring no missed opportunities or delays in communication.

End-user portal allows for quick and easy management of your phone.

Real-World Example: When an employee needs to update their voicemail greeting or forward calls while out of office, they can make the change in seconds—no IT request required.

Centralized voicemail with message notification.

Real-World Example: When a customer leaves a message after hours, the assigned team member gets an immediate email or app alert—allowing them to follow up quickly and never miss an important call.

Send and receive text messages from your Direct Line using our LineOne app. Auto-responder service is also available.

Real-World Example: When a customer texts a service request, your team can reply instantly from the app—or trigger an automatic “We’ll get back to you soon” message to maintain quick, professional communication.

Send faxes straight from your email—attach a PDF, enter the fax number, and hit send.

Real-World Example: A manager emails a signed contract as a PDF to a client’s fax number and receives a delivery confirmation in minutes - no physical fax machine needed.