FAQs about VoIP Provider for Business LineOne

What is VoIP?

VoIP stands for Voice over Internet Protocol. By using VoIP systems, businesses can set up their phone systems to run over the internet rather than through traditional phone companies.

If this phone system runs on the internet, will I lose VoIP service when the internet is down?

The LineOne phone system is geo-redundant with hosted data centers in Texas, Nevada, Georgia and New Jersey to ensure your business calls and phones are always working. You can have comfort knowing that even during inclement weather, your incoming calls will always be answered with the LineOne business phone system. Incoming calls are routed to other office locations or even cell phones while electricity is out in your area.

Why should I use a VoIP Provider for Business over a traditional telephone provider?

There are some benefits to using a VoIP phone system for your business. VoIP systems allow for additional functionality over traditional business phone systems.

For example, users can work from anywhere with an internet connection. This is a big benefit to companies who are navigating work from home protocols and allowing some employees to work in an office while others work remotely. With a VoIP system, employees can still be connected and answer client calls from wherever they are working.

Another benefit of VoIP phone systems is that they are typically less expensive than traditional phone systems while offering advanced features. Standard features available on LineOne phone systems include unlimited calls, caller ID, call recording, text to voicemail, auto attendant, direct dial phone numbers, 4-digit dial and more.

Do I need to purchase my own phones?

Phone handsets can be purchased or leased from LineOne. We will provide you with a single monthly telecom bill for all services. However, if your employees would prefer to use mobile devices, their current devices can be used, as well. Our mobile app allows the same great features to be used on smartphones that are used on desktop phones.

How much does it cost to set up the phone system?

VoIP phone systems typically cost less than traditional phone companies. LineOne phone system is very competitively priced against other VoIP providers, as well. The cost depends on a number of factors including number of users, what type of phone features you would like for your users, the phones and whether you lease or purchase them, etc. To receive an instant quote based on your specific parameters, click here

Some of our employees work remotely from their homes. Will this phone system work for us?

Yes. This is the beauty of a cloud based phone system. As long as your employees have high-speed internet at their homes, they can use the office phone system while working from home or traveling with their mobile devices. Our mobile app allows the same great features to be used on smartphones that are used on desktop phones.

Where does LineOne operate?

LineOne supports businesses across the United States. Our headquarters is in Louisiana. Our customer support is US-based, as well. LineOne customer service is exceptional. We hope you will allow us to show you what makes LineOne business VoIP systems stand out from competitors.