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3 min read
Are Traditional Answering Services Costing Your Business More Than They Help?
Traditional answering services were once the go-to solution for ensuring every call was answered but in today’s...
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Let’s Clear Things Up.
We’ve covered the essentials—so you can get back to business.
FAQs
VoIP Basics & Common Questions
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What is VoIP?
VoIP stands for voice over internet protocol. By using VoIP systems, businesses can set up their phone systems to run over the internet rather than through traditional phone companies.
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If this phone system runs on the internet, will I lose VoIP service when the internet is down?
The LineOne phone system is geo-redundant with hosted data centers in Texas, Nevada, Georgia and New Jersey to ensure your business calls and phones are always working. You can have comfort knowing that even during inclement weather, your incoming calls will always be answered with the LineOne business phone system. Incoming calls can be routed to other office locations or even cell phones while electricity or internet is out in your area.
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Why should I use a VoIP Provider for Business over a traditional telephone provider?
There are some benefits to using a VoIP phone system for your business. VoIP systems allow for additional functionality over traditional business phone systems.
For example, users can work from anywhere with an internet connection. This is a big benefit to companies who are navigating work from home protocols and allowing some employees to work in an office while others work remotely. With a VoIP system, employees can still be connected and answer client calls from wherever they are working.
Another benefit of VoIP phone systems is that they are typically less expensive than traditional phone systems while offering advanced features. Standard features available on LineOne™ phone systems include unlimited calls, caller ID, call recording, text to voicemail, auto attendant, direct dial phone numbers, 4-digit dial, and more.
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Where does LineOne operate?
LineOne™ supports businesses across the United States. Our headquarters is in Louisiana and our customer support is U.S.-based.
System Setup & How It Works
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Do I need to purchase my own phones?
Phone handsets can be purchased or leased from LineOne. We will provide you with a single monthly telecom bill for all services. However, if your employees would prefer to use mobile devices, their current devices can be used, as well. Our mobile app allows the same great features to be used on smartphones that are used on desktop phones.
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How much does it cost to set up the phone system?
VoIP phone systems typically cost less than traditional phone companies. LineOne™ phone systems are very competitively priced against other VoIP providers. The cost depends on a number of factors including number of users, what type of phone features you would like for your users, the phones themselves, and whether you lease or purchase them. To receive an instant quote based on your specific parameters, contact us.
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Some of our employees work remotely from their homes. Will this phone system work for us?
Yes. This is the beauty of a cloud based phone system. As long as your employees have high-speed internet at their homes, they can use the office phone system while working from home or traveling with their mobile devices. Our mobile app allows the same great features to be used on smartphones that are used on desktop phones.
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What are the benefits of a cloud VoIP phone system in Louisiana?
A cloud VoIP phone system in Louisiana allows businesses to reduce hardware costs, support remote work, and provide advanced features like call analytics, video conferencing, and automated call routing.
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What are the advantages of using a VoIP office phone system in Louisiana?
A VoIP office phone system in Louisiana helps businesses save on communication costs, increase call quality, and integrate with modern business applications for enhanced productivity.
Finding the Right Business Phone Solution
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How does a cloud-based business phone system benefit my business?
A cloud-based business phone system provides flexibility, remote access, lower maintenance costs, and seamless integration with other business tools. Line One’s cloud VoIP solutions allow businesses to make and receive calls from anywhere with an internet connection.
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What is the best cloud phone system for small businesses?
The best cloud phone system for small businesses is one that offers scalability, reliability, and advanced features like call forwarding, auto attendants, and mobile integration. Line One’s cloud VoIP solutions are designed to support growing businesses across the state.
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How can a small business phone system using VoIP improve efficiency?
A small business phone system using VoIP reduces costs, enhances call quality, and allows seamless team collaboration through features like voicemail-to-email, call routing, and mobile app integration.
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What is the most reliable VoIP phone system for small businesses?
Line One provides a VoIP phone system for small businesses that ensures crystal-clear voice quality, 24/7 support, and robust security measures to protect business communications.
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Do you offer PBX telephone system services?
Yes! Line One provides PBX telephone system services, offering cloud-hosted PBX solutions for businesses that require advanced call routing, auto attendants, and unified communications.
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What is the best small business phone system?
Line One provides the best small business phone system, offering VoIP, cloud-based, and PBX solutions that scale with your business needs.
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How do I choose the best virtual phone system for my small business?
When selecting a virtual phone system for a small business, consider factors like remote work compatibility, call routing features, and cost-effectiveness. Line One offers customized solutions to fit your needs.
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How can I get a VoIP small business phone system?
Line One offers tailored VoIP small business phone systems, ensuring your business gets the right communication tools for growth and efficiency.
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