LineOne ReachUC Features

Full Mobile Compatibility

Using ReachUC to receive calls is just like using your mobile phone. Incoming voice and video calls will appear on your device lock screen just like a cellular call.

Easy to Use Interface

ReachUC allows users to interact with the PBX through an intuitive and familiar interface. The keypad screen offers easy access to make a call. Check voicemail, view phone contacts, send and receive SMS messages, view call history and view advance PBX features.

UCaaS Integration

Manage your UCaaS account including Caller ID and PBX Answering Rules.

In Call Options

While on call, users have numerous call handling options including Record, Hold, Blind, Transfer, Attended Transfer and Join Conference.

Messages

ReachUC has flexible and powerful messaging features. It can send and receive SMS messages from a business phone line so that users need not divulge personal cell phone numbers. It also allows intra-company messaging with any PBX contact.

True Unified Communications

ReachUC allows you to choose the type of call you want to make with a single long tap. You can choose VoIP Call, Video Call, GSM Call or Callback. The Callback option is especially useful if you want to make a call through the PBX but don’t have a strong data signal.

Video Calling

The Video Calling option allows users to make a video call to any PBX contact that also has video capabilities.

Zero Touch Configuration

To use ReachUC simply log-in with the credentials from your PBX portal. That’s all there is to it. All the features that you are accustomed to will be pre-configured and ready for you.

Real Time Presence

The ReachUC presence panel shows you the status of other PBX users - Available, Busy or Offline - in real time.

ReachUC Mobility works on all your devices: Apple iOS, Android, Windows and MacOS.

About the Desktop/WebRTC App

ReachUC is able to run on Windows and Mac computers with a downloadable app or from a web browser that supports webRTC (such as Chrome). Both versions rely on WebRTC, the browser-based real-time communications framework. The difference between versions is that the downloadable application behaves more like other applications that run natively on a Mac or PC computer when interacting with the operating system. A Chrome browser need not be installed when running the downloadable version.

The default scheme used by the Windows desktop app when calling is reachuc.

The Desktop/WebRTC version of ReachUC has all of the same features as the mobile apps except that the PBX button will display the PBX portal rather than the presence panel that is shown in the mobile apps.

When running in the Chrome browser, the application looks like this (note the URL in the browser bar).

When running as a stand-alone executable, the application looks like this: